Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Eruce Store?

This site is selling digital products. So it is expected to have zero cost on delivery. We are so proud that you can quickly buy your favorite albums.

Which payment methods are accepted on the Eruce Store?

We are accepting VISA, MASTER cards for online payment.

How long will delivery usually take?

After making payment for your order, we will processing data and send albums to you for downloading. You will receive your order’s statuses in your mailbox. Please make sure that our emails do not end up in your SPAM folder in your email service. Alternatively, you can retrieve the download links in your dashboard. Login to your account and select “Downloads”.

How secure is shopping on the Eruce Store? Is my data protected?

We protect your data. Everything is secured during the shopping process. We use the latest and most secured HTTPS to serve you. So all info are encrypted from end to end. As a result, no hacking, intervention or leaking is expected during your shopping time.

What does MP3 mean?

MP3 is a lossy compressed music file format. A compressed music file has been reduced to be as small as possible while still sounding OK. Many music sites has gone too far when compressing the audio files and the resulting sound quality is poorer than Eruce would like you to experience. We compress the file only as much as is required to make the audio music file small enough to download to your computer over a connection in a reasonable amount of time. The result is a good music file. Technically, we always use the bitrate of 320kbps which is the highest bitrate in MP3 format. It means the sound quality is highest even its compressed

What does Lossless mean?

Lossless compression is a class of data compression algorithms that allows the original data to be perfectly reconstructed from the compressed data.The lossless encoded music files we supply are encoded into the format: FLAC. This process produces a file which is smaller than the original and has been reduced in size in a lossless manner.